I don’t want to make myself sound like a dinosaur, but I started in the claim business many years ago at a tender age when there were no fax machines, internet, e-mail, or cell phones, and let me tell you it was a different world altogether. (more…)
Archive for September, 2009
Claims Technology
Monday, September 14th, 2009A Visit to London
Tuesday, September 8th, 2009I recently made my first visit to London. For several years our firm has handled the claims for a number of programs underwritten in London, and deal regularly with brokers and program managers located both in the U.S. and U.K. However, this was my first opportunity to travel to England (more…)
Claim Basics
Tuesday, September 1st, 2009There is an old saying in the claim industry which still holds pretty much true. It suggests that there are three basic elements to any claim, regardless of how minor or severe it might be, and for most any type of coverage. They are: Coverage, Liability, and Damages. No matter what type of claim is involved, these three pieces must be addressed, generally in the order they’re listed. (more…)