Third-Party Claim Administrator

Covering the Nation from Its Heartland

Who We Serve

  • Government & Municipalities

  • Insurance Carriers

  • Captives

  • Risk Retention Groups

  • MGAs & Program Administrators

  • Brokers

  • London Markets

  • Self-Insured

“My expectations regarding Criterion Claim Solutions of Omaha have been surpassed. I am impressed by their knowledge of our line of business, the quality of their staff, and the way they manage our claims effectively. Criterion has become one of our most trusted and valued partners.”

Scott McCrae, President

County Hall Insurance Company, Inc., a Risk Retention Group

“We have worked closely with Criterion Claim Solutions of Omaha for several years and they have a dedicated team of professionals with extensive knowledge in the transportation claims industry. Their reporting of loss information and insightful input plays a key role in our ability to manage risk for our mutual clients.”

Troy Shankel, Director

10-4 Risk Management

“Criterion handles claims for our two largest in-house RRGs and several other programs. They have been instrumental in communication with our underwriting and risk management departments to better develop and increase underwriting profit. Whenever setting up a program with insurance carriers, we insist on having Criterion as the TPA. They are a definite “value add” to our overall bottom line as well as a true business partner.”

Matt Simon, President

Spirit Commercial Auto RRG

“Criterion was appointed to manage our transportation liability claims. As an insurance carrier, our insureds’ experience during the claim handling process determines how they perceive our program; we are pleased with Criterion’s ability to treat our insureds as their own clients. Criterion’s customer service is excellent which reinforces our client and agency base loyalty towards our brand.”

Brenda Guffey, Former President

CTC Transportation Insurance Services

Talk to Us About Handling Your Claims

Whether you’re a national insurance carrier, a niche-oriented program, big or small, we are committed to develop a plan of action that is tailored to your business model and needs.