General Liability & Specialty Lines Claim Solutions

At Criterion our staff has the expertise and background to handle your General Liability, Property, and other Specialty Lines claims.

Clients and Partners

Our experience includes such specialized lines as Garage, Liquor Liability, first and third party Condominium losses, D&O and E&O. Our policy interpretation expertise allows us to handle niche programs that are written on ISO and/or manuscript forms.

General Liability and Special Lines

These lines of business differ from auto liability and we understand the various negligence standards and doctrines attributed to them. Our experience and detailed knowledge of state specific legal defenses allows us to minimize and potentially eliminate your exposure. In addition, we excel at recognizing and pursuing risk transfer opportunities.


Policy interpretation is key to the success of a property program, and we possess the skills needed.

Matt Simon

“Criterion handles claims for our two largest in-house RRGs and several other programs. They have been instrumental in communication with our underwriting and risk management departments to better develop and increase underwriting profit. Whenever setting up a program with insurance carriers, we insist on having Criterion as the TPA. They are a definite “value add” to our overall bottom line as well as a true business partner.”

Matt Simon, President

Spirit Commercial Auto RRG

Scott McCrae

“My expectations regarding Criterion Claim Solutions of Omaha have been surpassed. I am impressed by their knowledge of our line of business, the quality of their staff, and the way they manage our claims effectively. Criterion has become one of our most trusted and valued partners.”

Scott McCrae, President

County Hall Insurance Company, Inc., a Risk Retention Group

Brenda Guffey

“Criterion was appointed to manage our transportation liability claims. As an insurance carrier, our insureds’ experience during the claim handling process determines how they perceive our program; we are pleased with Criterion’s ability to treat our insureds as their own clients. Criterion’s customer service is excellent which reinforces our client and agency base loyalty towards our brand.”

Brenda Guffey, Former President

CTC Transportation Insurance Services

Talk to Us About Handling Your Claims

Whether you’re a national insurance carrier, a niche-oriented program, big or small, we are committed to develop a plan of action that is tailored to your business model and needs.