Transportation claims are unique, so you need specialized handling and that is what we provide.
Clients and Partners
In the event of an accident, Criterion offers you the confidence that your interests and those of your policyholders will be protected.
We understand the importance of lease provisions and operating authority, and how they can affect the determination of legal responsibility for damages, as well as coverage under the policy. Our claim specialists are familiar with trucking fleet operations, owner-operators, non-trucking liability, tow trucks, taxis & limos, public transportation, and the unique coverage and liability issues associated with them.
We specialize in handling all aspects of litigation involving transportation claims in all fifty states and the District of Columbia. Our General Counsel and Litigation Supervisor oversee a seasoned team of specialists with decades of litigated-claims experience. We select local counsel from our proprietary list of firms, and actively engage on every lawsuit from filing to resolution to ensure the most efficient possible outcome in every case.
“My expectations regarding Criterion Claim Solutions of Omaha have been surpassed. I am impressed by their knowledge of our line of business, the quality of their staff, and the way they manage our claims effectively. Criterion has become one of our most trusted and valued partners.”
Scott McCrae, President
County Hall Insurance Company, Inc., a Risk Retention Group
“Criterion was appointed to manage our transportation liability claims. As an insurance carrier, our insureds’ experience during the claim handling process determines how they perceive our program; we are pleased with Criterion’s ability to treat our insureds as their own clients. Criterion’s customer service is excellent which reinforces our client and agency base loyalty towards our brand.”
Brenda Guffey, President
Spirit Commercial Auto RRG
“Criterion handles claims for our two largest in-house RRGs and several other programs. They have been instrumental in communication with our underwriting and risk management departments to better develop and increase underwriting profit. Whenever setting up a program with insurance carriers, we insist on having Criterion as the TPA. They are a definite “value add” to our overall bottom line as well as a true business partner.”
Matt Simon, COO
CTC Transportation Insurance Services